Privacy Policy

We collect the information you choose to share while exploring home-equity options. On this site that can include:

• Your property address, entered on the home page;
• Your name, mobile telephone number, and email address, entered at the end of the questionnaire;
• Your estimated property value and approximate mortgage balance, entered on the calculator or in the questionnaire;
• How much you would like to access, how you plan to use the equity, how the property is occupied, the property type, and the credit range you tell us about;
• How and when you would prefer to be contacted; and
• A record of the consent language you accepted, the form version you saw, and the date and time you accepted it.

Please only give us information you are authorized to provide, and do not submit personal information about another person without their permission.

When you visit or interact with the site, we and our partners may automatically record technical and usage details so we can operate, secure, and improve the experience. These can include:

• Pages and sections you view, and actions such as calculator use or question answers;
• The web address that referred you to us, and the address of the page you landed on;
• Advertising click identifiers carried in a link, such as Google or Microsoft click IDs;
• Campaign tags that tell us which advertisement or channel sent you here;
• Device type, browser, and whether you visited on a phone or a computer;
• Date and time stamps for your visits and for each step you complete; and
• If you text with us, the messaging activity needed to run the program, including opt-in and opt-out status.

Your answers to our questions are also saved in your own browser so you can close the tab and pick up where you left off. That copy stays on your device and is cleared once you send your request.

When it is needed to serve a request you make, we may receive information from the licensed home-equity and insurance providers we work with, from the marketing and technology partners that operate this program, and from service providers that help us confirm contact details or screen for fraud. We may also keep a certificate from a consent-tracking service that records where and when your consent was captured.

We use information to:

• Respond to your home-equity request and share it with the providers you ask about;
• Connect you with a licensed home-equity professional and schedule a time to talk;
• Send the calls, texts, and emails you asked for, and provide customer support;
• Show you an estimate of available equity as you type in the calculator;
• Keep records of your consent and communication preferences;
• Verify information, prevent fraud, and protect the site and our customers;
• Measure how advertisements and pages perform, and improve the site;
• Meet legal, licensing, regulatory, and contractual obligations; and
• Exercise or defend our legal rights.

To deliver what you ask for, we share your request with the licensed home-equity and insurance providers that participate in the program, and with GoMaggie, which operates the text-based service behind TextmyRefi. We may also share information with:

• Service providers that host the site, store data, send messages, run analytics, screen for fraud, or provide customer support;
• Advertising and measurement platforms that help us understand which ads and pages bring people to the site;
• Regulators, courts, or law enforcement when we reasonably believe disclosure is required by law or needed to prevent fraud or harm;
• A buyer or successor in a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law; and
• Anyone else, when you direct or authorize us to do so.

We do not sell or rent your personal information to unaffiliated third parties for their own independent marketing, and we do not hand over your information so another company can market unrelated products to you. Service providers may use information only to perform services for us or as the law allows.

If you opt in, we and our participating providers may contact you by text or automated call at the number you give us. Message frequency varies, message and data rates may apply, and consent is never a condition of buying anything or getting a quote.

To run the messaging program we keep records of your mobile number, the date and time and method of your opt-in, the consent language shown to you, your opt-in and opt-out status, and your replies.

Reply STOP at any time to stop receiving messages. Reply HELP for help. You can also ask us to remove your number from the program using the contact details below. Opting out of marketing messages does not stop messages that are necessary to answer a request you started.

Text-messaging opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their own marketing, and are only passed to the aggregators and service providers needed to deliver the messages.

We use cookies, tags, and similar tools — including Google Analytics, Google Ads, Microsoft Advertising, and tag management — to remember preferences, understand how the site is used, diagnose problems, keep the site secure, and measure advertising.

Your browser or device may let you limit or turn off certain cookies, and advertising settings in your browser may limit personalized ads. Turning these off can make parts of the site work less smoothly, and it does not stop all data collection.

If you would like to make a privacy choice about personal information we share for advertising purposes, use the contact details below and we will honor it where the law requires.

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Requests you submit are sent from your browser to our servers and then delivered to the service that handles them. No website, transmission, or storage system can be guaranteed completely secure, so please take care when sharing information electronically.

We keep information for as long as needed to provide the service you asked for, maintain records of your consent and communications, meet licensing and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements. How long that takes depends on the type of information and why we collected it.

Depending on where you live, you may be able to ask us to confirm whether we hold your personal information, give you a copy of it, correct it, delete it, or explain how it is used and shared. You can also ask us to stop contacting you for marketing purposes.

Send a request to the contact details below. We may need to verify your identity before we can act on it, and some information may be exempt where insurance, financial, or other laws require us to keep it. If you feel we have not handled your request fairly, you can contact us again, and in some states you may raise the matter with your state regulator.

Residents of California and other states with their own privacy laws have additional specific rights, including rights about sensitive personal information and about profiling and automated decision-making. Contact us and we will apply the rules of your state.

This site is not directed to children under 13, and we do not knowingly collect personal information directly from them. If we learn that has happened in a way that does not follow the law, we will take reasonable steps to address it.

The site may link to websites and services we do not operate. We are not responsible for their privacy practices, content, or security, and we encourage you to read their policies before you share anything.

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page, and we will communicate material changes where the law requires. Please check back periodically.

Questions about this policy, our privacy practices, or the text-messaging program can go to: